Privacy Policy

Welcome to run998 (the "Platform"), operated by the relevant operating entity (hereinafter referred to as "we" or "us"). The Platform is dedicated to providing game recharge services for specific games to users in the United States, Europe, Nigeria, and other regions. We attach great importance to the protection of your personal information and privacy. This Privacy Policy (the "Policy") is formulated to inform you of how we collect, use, store, share, and protect your personal information when you use our services, as well as your rights and ways to exercise them. Please carefully read and fully understand this Policy before using the Platform's services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

1. Information We Collect

To provide you with high-quality game recharge services and ensure the security of your account and transactions, we may collect the following types of information, which are necessary for the realization of service functions:

1.1 Personal Identification Information

When you register an account on the Platform or use our services, you may need to provide personal identification information, including but not limited to your full name, email address (e.g., the customer service email you provided: ang6m8@163.com, which you can also use for account registration and communication), phone number, and, if required by relevant laws and regulations or transaction verification needs, your identity document information (such as passport number, ID card number, etc.). This information is used to verify your identity, complete account registration, and ensure the legal validity of transactions.

1.2 Account and Transaction Information

When you use the Platform for game recharge, we will collect your account information related to the game (such as game account ID, game character name), recharge amount, payment method (e.g., credit card information, e-wallet account), transaction time, transaction order number, and transaction status. This information is essential for completing the recharge service, recording transaction records, and handling possible transaction disputes.

1.3 Technical and Usage Information

When you access or use the Platform (website: www.run998.com), our server will automatically collect technical information related to your device and usage behavior, including but not limited to your device model, operating system version, browser type, IP address, access time, page browsing records, click behavior, and network connection status. This information helps us optimize the Platform's performance, improve service quality, and ensure the security of the network environment.

1.4 Information from Third Parties

In some cases, we may obtain your relevant information from legally authorized third parties (such as game developers, payment service providers, identity verification institutions). For example, to confirm the binding relationship between your game account and the recharge order, we may obtain necessary information from game developers; to complete the payment process, we may obtain transaction-related information from payment service providers. We will only use such information within the scope of the authorization and ensure that the third party has obtained your legal consent to provide the information.

2. Use of Collected Information

We will use your personal information only for the purposes stated in this Policy and in compliance with relevant laws and regulations, mainly including the following:

• Providing and maintaining services: Using your information to complete account registration, process game recharge orders, deliver recharge services to your game account, and provide technical support and after-sales services.
• Ensuring security and preventing risks: Verifying your identity to prevent account theft, fraud, and other illegal activities; analyzing and identifying potential security risks based on technical and usage information to ensure the security of your account and transactions.
• Improving and optimizing services: Based on your usage behavior and feedback, optimizing the Platform's interface design, functional layout, and service process; developing new services that meet user needs.
• Complying with legal obligations: Using and retaining your information as required by laws, regulations, judicial decisions, or administrative orders to respond to legal inquiries, provide evidence, or fulfill other legal obligations.
• Communicating with you: Sending you service-related notifications (such as order status updates, account security reminders) via email, SMS, or in-platform messages; responding to your inquiries, complaints, and suggestions.

3. Storage of Personal Information

3.1 Storage Location

Considering that our service scope covers the United States, Europe, Nigeria, and other regions, we may store your personal information in servers located in these regions or other countries/regions with mature data protection systems. We will ensure that the storage and cross-border transmission of your information comply with the requirements of relevant laws and regulations in the regions where you are located and the storage locations, and take appropriate security measures to protect your information.

3.2 Storage Period

We will store your personal information for the minimum period necessary to achieve the purposes stated in this Policy. Specifically:

• For account information and transaction records, we will retain them for at least the statutory retention period required by relevant laws and regulations (such as financial transaction records retention regulations) after you cancel your account or stop using the service.
• For technical and usage information that does not directly identify your personal identity, we may retain it for a longer period to be used for data analysis and service optimization, but we will desensitize or anonymize such information to ensure that it cannot be associated with a specific individual.
• When the storage period expires or the information is no longer needed for the stated purposes, we will take safe measures such as deletion or anonymization to process your personal information.

4. Sharing of Personal Information

We attach great importance to the confidentiality of your personal information and will not actively share your personal information with any third party except in the following circumstances:

• With your explicit consent: We will share your information with the designated third party only after obtaining your written consent or verbal consent (with records).
• With service partners: To complete the game recharge service, we may share necessary information with game developers (such as your game account ID and recharge amount) and payment service providers (such as your payment account information and transaction amount). These partners are obligated to comply with relevant laws and regulations and the confidentiality agreement signed with us, and can only use the shared information for the purpose of providing services to you, and cannot use it for other purposes.
• For compliance with legal obligations: We may share your information with relevant government departments, judicial institutions, or regulatory authorities in accordance with the requirements of laws, regulations, judicial decisions, or administrative orders, or to protect the public interest, the legitimate rights and interests of us or other individuals.
• For business restructuring: In the event of merger, acquisition, asset transfer, or other business restructuring, your personal information may be transferred as part of the business assets. We will notify you in advance (except in cases where it is prohibited by law or involves business secrets) and ensure that the transferee continues to comply with this Policy to protect your information.

5. Protection of Personal Information

We have established a sound information security management system and taken a series of technical and management measures to protect the security of your personal information from unauthorized access, use, disclosure, modification, or destruction:

• Technical measures: Adopt encryption technology (such as SSL encryption) to protect the transmission of your sensitive information (such as payment information); use access control, firewall, and other technical means to prevent unauthorized access to the server; regularly update and upgrade the security system to improve the ability to resist network attacks.
• Management measures: Establish a strict information security management system, clarify the responsibilities and authorities of relevant personnel, and conduct regular information security training for employees to enhance their awareness of privacy protection; implement access control for personal information, and only authorize employees who are necessary for work to access relevant information, and record the access process.
• Emergency response: Formulate an information security incident emergency response plan. In the event of a personal information leakage, loss, or damage incident, we will immediately launch the emergency plan, take timely remedial measures, and notify you and report to the relevant regulatory authorities in accordance with the requirements of laws and regulations.

However, please note that no information transmission or storage method is 100% secure. We will do our best to protect your personal information, but we cannot guarantee absolute security. You should also take appropriate measures to protect the security of your account (such as setting a strong password and not disclosing the account password to others).

6. Your Rights Regarding Personal Information

You have the following rights regarding your personal information collected and used by us, and we will provide convenient channels for you to exercise these rights:

• Right of access and correction: You can log in to your account on the Platform to view your personal information (such as account registration information, transaction records). If you find that your personal information is incorrect or incomplete, you can modify it through the account settings function or contact our customer service (via ang6m8@163.com) to request correction.
• Right of deletion: If you believe that the personal information we collect exceeds the scope of this Policy or is no longer needed for service provision, you can contact our customer service to request deletion. We will verify your identity and delete the relevant information in a timely manner, unless otherwise required by laws and regulations to retain it.
• Right to cancel account: You can apply to cancel your Platform account through the account cancellation function (if available) or by contacting customer service. After account cancellation, we will stop providing you with services and process your personal information in accordance with the requirements of laws and regulations (such as retaining necessary transaction records).
• Right to object and restrict use: If you disagree with our use of your personal information for purposes other than those stated in this Policy, you can contact our customer service to raise an objection. We will review your request and, if it is in compliance with laws and regulations, stop or restrict the use of the relevant information.
• Right to data portability: If you need to obtain your personal information stored by us in a structured, commonly used, and machine-readable format, or request to transfer it to a third party designated by you (where technically feasible), you can contact our customer service to make a request, and we will provide support within a reasonable scope.

To ensure the security of your rights, when you exercise the above rights, we may verify your identity (such as requiring you to provide the registered email address or phone number for verification) to prevent your rights from being infringed by others.

7. Third-Party Links and Services

Our Platform may contain links to third-party websites or services (such as game official websites, third-party payment platforms). These third parties have their own privacy policies, and their collection and use of your information are subject to their own privacy policies. We do not control these third-party websites or services, nor are we responsible for their privacy protection practices. We recommend that you carefully read the privacy policies of these third parties before accessing their websites or using their services to understand how they protect your personal information.

8. Children's Privacy Protection

Our services are mainly for adult users. We do not intentionally collect personal information of children under the age of 16 (or the age specified by the laws of the region where you are located as the "child"). If we confirm that we have collected personal information of children without the consent of their legal guardians, we will delete the relevant information as soon as possible. If you are a legal guardian and find that your child has provided personal information to our Platform, please contact us via ang6m8@163.com, and we will assist you in handling it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in accordance with changes in laws and regulations, changes in service functions, or adjustments to our business strategies. When we make material changes to the Policy (such as changes to the purpose of collecting information, the scope of sharing information, or your core rights), we will notify you through prominent channels such as the Platform's homepage announcement, in-platform pop-up window, or email, and remind you to read the updated Policy. The updated Policy will take effect on the "Effective Date" stated in the announcement. Your continued use of our services after the Policy is updated means that you have accepted the revised Policy.

10. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or the protection of your personal information, you can contact us through the following channels:

• Platform Name: run998
• Platform Website: www.run998.com
• Customer Service Email: ang6m8@163.com

We will verify your identity after receiving your inquiry and respond to your request within a reasonable time (generally no more than 30 working days, or as required by the laws of the region where you are located).

This Privacy Policy is an important part of the service agreement between you and us. If you have any questions about this Policy, please contact us in time. Thank you for your trust and support in run998!

run998 Operating Team
December 12, 2025